The InfoPros primary service is a strategic consulting practice dedicated to providing advisory services related to records management and the broader spectrum that encompasses information governance and privacy. The InfoPros offers the following strategic records management services to organizations large and small:
As a service-line, the InfoPros Compliance Services are provided to more than half of the Municipalities in Ontario (>200). The InfoPros Compliance Services was created in response to an overwhelming need: hundreds of Municipalities that found themselves repeatedly exposed to litigation risks brought on by yearly changes to Records Management compliance rules, regulations and legislation. Through the InfoPros Compliance Services, we help Municipal organizations follow legally acceptable practices for compliance in response to moving targets that change both annually and on a rolling year-over-year basis. The InfoPros Compliance Service includes a comprehensive review and audit of all applicable legislation, annotations of the changes that were made, the provision of a thoroughly updated Retention Schedule, and a detailed explanation of the net effect of all legislative changes. Based on the extensive information we provide, Municipalities simply need to make the changes required to maintain compliance and reduce litigation risk, in a timely manner. Through our Compliance Service, the InfoPros provides the insurance policy that Municipal organizations need to make sure they stay on the right side of the law. This means that Municipalities can focus on other priorities, with the peace of mind that comes from knowing that the InfoPros are continually monitoring and mitigating litigation risks against an ever-moving target.
The InfoPros has seen, firsthand, the enormous negative financial, technical and end user impacts that are caused by improperly outlining and defining the requirements, specifications, systems and feature sets of records management solutions at the procurement level. There is nothing quite so frustrating for Municipalities than spending time and effort on RFP/RFQ/RFX development, only to receive proposals from vendors that do not address their needs. The InfoPros requirements definition service include a well-architected procurement document that expertly describes the needs of the Municipality thoroughly and accurately, helping to maximize the chance that the proposals received in response to the procurement will be worthy of consideration. Our strategic services include: