We help public and regulated organizations turn complex information, technology and policy into practical ways of working.

Explore our work

Clear governance. Confident decisions.

30+ years Nina Carter Since 1988 InfoPros

Trusted across

Municipalities School boards Public health units Colleges & universities Crown corporations Provincial agencies Federal agencies Financial institutions

For almost forty years, The Information Professionals has helped leaders make governance useful—not theoretical.

Where clarity creates momentum.

We connect governance, information, technology and change so that each part supports the others.

01

Strategic Planning

Decision rights, roles and operating practices that make accountability visible and usable.

  • Information and data governance strategies
  • Operating models, roles and decision rights
  • Policy and procedure development
02

Information and Data Governance Program Development

Structures that help people find, trust, protect and responsibly use organizational information.

  • Classification and retention programs
  • TRIMS, RIMS and TOMRMS schedules
  • Privacy and legislative compliance analysis
03

AI readiness

A practical path from responsible-use principles to the controls and capabilities AI depends on.

  • AI-readiness and responsible-use programs
  • Information foundations for trusted AI
  • Governance, awareness and internal confidence
04

Workplace Modernization

Microsoft 365, SharePoint and Purview programs designed around real behaviours—not only configuration.

  • Governed SharePoint Online architecture
  • Purview retention and disposition automation
  • Training, awareness and change management

We’re a trusted partner — guiding you from assessment, to a defined program, to governance that becomes lasting practice. At every stage, we leverage your existing tools and build a culture of governance through awareness and collaboration.

01

See the whole system

We listen across leadership, operations, information and technology to understand the real conditions around the work.

  • Discovery
  • Assessment
  • Stakeholder alignment
02

Make the path clear

We translate complexity into a focused model: clear decisions, practical priorities and a sequence people can follow.

  • Strategy
  • Governance design
  • Roadmaps
03

Build for adoption

We stay close through implementation, capability-building and change so the new way of working can hold.

  • Implementation
  • Training
  • Change
Nina Carter · President

Practical expertise, shaped around your reality.

InfoPros is a Canadian information governance, data governance, and AI-readiness consultancy. For almost 40 years, we’ve been a trusted partner to public and regulated organizations — including municipalities across North America, school boards and universities throughout Ontario, public health units, and Crown corporations — helping them manage information confidently, compliantly, and effectively.

With more than 30 years of experience, Nina Carter is President of InfoPros and a recognized leader in information governance, data governance, and AI readiness. She serves on the AIIM Board of Directors, where she helps establish global best practices for information governance and artificial intelligence, and makes governance achievable through practical guidance, training, and coaching that build ownership, accountability, and confidence.

Canadian Business Awards 2021
2021

Leaders in Record Management Solutions · North America

Canadian Business Awards 2022
2022

Information Management Specialists

Innovation and Excellence Awards 2023 winner
2023

Best Information Management Advisory Firm

Canadian Business Awards 2024
2024

Most Trusted Strategic Consultancy · Ontario

Canadian Business Awards 2025
2025

Best Records & Information Management Consultancy

Our recommendations start with the organization’s needs—not a product, platform or predetermined answer.

Clients work with experienced practitioners who can connect strategy, governance, information and technology.

The strongest framework is the one people understand, trust and can use in the flow of real work.

We leave behind decisions, capabilities and practical tools—not dependency.

Governance that works in practice.