The InfoPros primary service is a strategic consulting practice dedicated to providing advisory services related to records management and the broader spectrum that encompasses information governance. We are constantly involved in the records management community and in reviewing new technology solutions for records management, often before they are released to the marketplace. This high level of involvement with records management vendors naturally provides the InfoPros with a unique understanding of the features and benefits of almost every records management product available in today’s ever-changing market. The InfoPros offers the following strategic records management services to organizations large and small:
The InfoPros secondary service is a business line dedicated to the development of procurement-related records management documentation focusing on Requests for Proposals (RFPs), Requests for Quotations (RFQs), and all other Request for Xs (RFX) arrangements including Master Supply Arrangements (MSAs) and Master Standing Offers (MSOs). This business line was designed in response to an industry-wide problem that affects both Municipalities and businesses large and small alike: the failure of records management implementations can, for the most part, be tracked back to issues and gaps in the RFP/RFQ/RFX development and vendor selection process.
The InfoPros has seen, first hand, the enormous negative financial, technical, and end user impacts that are caused by improperly outlining and defining the requirements, specifications, systems and feature sets of records management solutions at the procurement level. There is nothing quite so frustrating for businesses than spending time and effort on RFP/RFQ/RFX development, only to receive proposals from vendors that don’t address their needs. The InfoPros requirements definition service include a well-architected procurement document that expertly describes the needs of the business thoroughly and accurately, helping to maximize the chance that the proposals received in response to the procurement will be worthy of consideration. Our strategic services include: